Important Notice AeroScout Industrial Support Portal
This web portal will not be monitored for support. To reach technical support after this time please call 800-380-8883, option 5 or submit your request on www.stanleyhealthcare.com/support .
Product Line Discontinuation
We regret to inform you that we are discontinuing the AeroScout Industrial product line effective November 1, 2015.
As a result of this decision:
(i) Products will not be available for purchase after October 31, 2015;
(ii) installation support will not be available for new orders; and
(iii) your agreement will not be renewed.
We will fulfill our warranty obligations for products we have sold, including any sold between now and November 1, and we will provide installation support for orders we have already accepted. In addition, and in accordance with AeroScout Industrial’s support and maintenance policy, we will continue to provide support and maintenance services for installed systems to AeroScout Industrial customers until expiration of the applicable maintenance contract(s). If you have accepted orders from customers for which you need our support, and you have not yet submitted your orders to AeroScout to fulfill those orders, please contact us promptly to discuss your support requirements.
It is important to note that this decision affects only the AeroScout Industrial business: AeroScout products for the healthcare market will continue to be available, and the healthcare business will continue to operate as usual, serving its thousands of customers worldwide.
Please visit www.aeroscout.com/contact for additional information.
We thank you for your past business and wish you all the best in your future endeavors.
Vice President and President,
AeroScout Healthcare and STANLEY Healthcare Customers:
AeroScout Solutions operating in a hospital or healthcare facility should contact StanleyHealthcare.com for healthcare focused support.
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